Customer Testimonials and Feedback

What AmForward.com customers say

... Courteous and informative staff who offer prompt replies. Good shipping rates to Japan. Flexible payment options. Most importantly, a reliable and trustworthy package forwarder. Very satisfied. I originally wrote this review back in 2017 but I just like to say that it remains true even today in August 2026.
- James, Japan, 2026-08-24
... I have been using Amforward for more than a year now while I am living in Europe. They are incredibly responsive to any special requests that I have, including facilitating shipments when I purchase my own label, and accommodate packaging requests for items I need processed. All of their standard services are also handled impeccably. I'm very pleased with their service.
- Rae, Netherlands, 2026-08-07
... Thank you so much!!! You guys are the absolute best! I love your service!
- Teresa, United States, 2026-06-19
received by email
... I would like to add that I truly appreciate the quality of your services. Your support and organization are outstanding compared to other companies in the industry. It is a pleasure to work with such precise professionals.
- Ioanna, Greece, 2026-05-15
received by email
... Genuinely excellent International reshipping service! As a collector of particularly niche (by UK standards) trading cards and collectables, the US market is a goldmine for UK buyers. The big ecommerce site slams you for fees and slow shipping options but these guys remove that hurdle for international shoppers and provide a secure way to shop in the US. Tax free location as well if using retail outlets.
- Rich, United Kingdom, 2026-05-08
... Used them couple of times to reship packages and it has been great. Fast processing and transparent pricing. Will recommend.
- John, United States, 2026-04-18
... AmForward(Kenny) has been very helpful with my delivery. They passed my package on to UPS for Seagates Free warranty repair and collection service. They are now posting Segates replacement back to me via UPS at very reasonable cost. I would have no hesitation in recommending AmForward to my friends. Thanks.
- Phil, United Kingdom, 2026-01-23
... We are very happy with your service and hoping to grow our business in the U.S. using your services.
- Helen, Canada, 2026-01-20
received by email
... Thank you for offering this fantastic service and for doing such a great job on my shipments. They always come very nicely packaged and consolidated! THANK YOU SO MUCH for all of your HARD WORK!
- Teresa, United States, 2026-01-03
received by email
... Thanks for the great service as always.
- Kelvin, Canada, 2025-11-18
received by email
... Your website and your company and your support and everything is really really nice. I'm admiring the tech and performance of your product to a level you may not imagine. Thanks for your helpful answer. I look forward to working with you in the future.
- Mohammad, United States, 2025-10-29
received by email
... I’ve been using AmForward for more than two years, and my experience has been consistently excellent. Kenny who is at the customer support is amazing - always responsive, helpful, and ready to assist with any issue. They make shipping and forwarding so easy and reliable, whether for international packages or time-sensitive deliveries. I really appreciate their professionalism and dedication. I highly recommend AmForward to anyone looking for a trustworthy and efficient forwarding service.
- Veronique, United States, 2025-10-26
... Best forwarding service in US, that i could find! Everything is simple and organized so, that is comfortable to use their service. Excellent support, always very helpful, nice and communicative. I would always recommend AmForward. Thank you for your hard work guys!
- Anatolii, United Kingdom, 2025-10-08
... AmForward is absolutely fantastic! They’re super fast, very efficient, and I’ve never encountered a single problem with their service. Everything always runs smoothly and exactly as expected. Highly recommend!
- Bogdan, United States, 2025-09-12
... Amazing service! There are not enough words to convey how awesome AmForward is. Truly, top-notch customer service, and so fast. I have been a customer for over a year now. Endlessly grateful. Wholeheartedly recommend to anyone!
- Bodeene, United States, 2025-06-04
... LOVE YOU GUYS!
- Joseph, United States, 2025-05-29
received by email
... I use them here and there to ship forward to California, and they are the best.
- John, United States, 2025-05-19
... Just got my 1st package. Amazing service! Thanks so much. Flawless.
- Jeffrey, United States, 2025-05-09
received by email
... Excellent & professional customer service
- Mark, Northern Mariana Islands, 2025-04-23
... Thank you for all your help. I really appreciate the prompt customer service you and your company provide.
- Joshua, United States, 2025-04-04
received by email
... I used AmForward domestically to receive packages undeliverable to CA. They have insanely fast turnaround and communication and are not overly expensive for what they provide. Would highly recommend considering them for your forwarding needs
- Josh, United States, 2024-12-27
... Thank you, Your service is outstanding!
- Roya, United States, 2024-12-16
received by email
... Your company and service is so good. Thank you.
- James, Northern Mariana Islands, 2024-10-22
received by email
... Superb customer service. Fast shipping. Would use & recommend
- Nasser, Saudi Arabia, 2024-09-30
... Thank you so much. Never fails to amaze me how customer support is so quick to respond and assist.
- Kyle, Northern Mariana Islands, 2024-09-20
received by email
... A+ shipping company. Seamless re-shipping experience.
- Steve, Canada, 2024-07-11
... You guys are the BEST! I collect novelty purses and I am a part of several FB communities where novelty purse lovers from all over the world buy and sell collectable purses to each other. I recommend AmForward to everyone in those groups. It's so rare to come across a business that is so customer focused and is so well run as yours. I am so happy to be your client!
- Tamara, Canada, 2024-05-16
received by email
... Very smooth and seamless operation. A+
- Steve, Canada, 2024-03-04
... I've been using your service for a number of years and I just want to sincerely thank you for employing great technology and being the only service of this kind that I've worked with that is honest, fairly priced and delivers. You guys are the best.
- Sheel, United States, 2024-02-01
received by email
... Thank you for being such a dependable and reliable business.
- Louis, Philippines, 2024-01-31
received by email
... Your service is exceptional and you are one of the top accurate companies I ever dealt with. Thanks so much for help and support.
- Hussam, Saudi Arabia, 2024-01-05
received by email
... Top notch mail forwading company. Superior customer service and very detailed mail forwarding system. They have come through on expediated servcies many times for me. Wouldn't use any other company.
- Kelly, Canada, 2023-12-03
... I have to say your service is awesome and I'll be recommending it to others I know.
- Doug, United States, 2023-09-21
received by email
... Best service I've ever dealed with. Support is Real Support! Thank you!
- Valerii, Canada, 2023-09-13
received by email
... There are so easy to work whit. And so much freedom they provide. They have in me a customer for life. I leave in canada and when they shipped my package they give me so many options It take 5 to 7 days to receive my package very fast
- Nick, Canada, 2023-07-21
... I have been using Amforward service going on two years and they have been outstanding. There were times that I needed to call them to get a shipment out the same day, and the took care of me. Highly recommend.
- James, United States, 2023-06-29
... Have used this service twice so far to procure myself some goods that I cannot order here in Canada. I purchsed items with exclusive delivery to the USA and then forward them to Montreal, Canada. Both times, I have not had the necessity to communicate with the AmForward team. I simply use the interface on the website which is rather primitive but fairly easy to use. Service was right and efficient with my packages being forwarded once the following day and the other the same day as they received it (this all depends on your own rapidity to create the outgoing request). I was skeptical to use this site along with any other forwarding site as we always hear or read some horror stories but I have not had any with this company so far
- Jerome, Canada, 2023-06-22
... Your customer service has been impeccable and I found your service to be very easy to use.
- Dimitris, Canada, 2023-05-31
received by email
... Just wanted to say thank you for providing an easy to use and reliable service. A year ago, I ordered some shoes through you and now I'm back again to get my new shoes through Amforward. Part of this is because New Balance won't ship the size/width combination I need (mens size 16 with 2A width), or even sell that width in Canada, and the best advice they could provide me was "fly to the US and buy your shoes." Obviously the cost of getting a Clackamas, Oregon freight forwarder to send shoes across the border is less than a round-trip flight and probable excise tax upon return to Canada... So thank you for existing and providing me the means to wear shoes that I don't slide around in!
- Andrew, Canada, 2023-05-24
received by email
... I cannot say enough good things about the service I have received. A shipment initiated by AmForward was lost by Canada Post, AmFoward stayed on the case and ultimately got my refund.
- Doug, Canada, 2023-05-17
... I got the package. All in order. Thanks for your help and patience. Good service!
- Lukasz, Belgium, 2023-05-01
received by email
... Thanks... you guys do an excellent job each time, and I do appreciated it very much.
- Roya, United States, 2023-03-30
received by email
... If it is about freight forwarding: this company is one of the most professional I ever seen. It also helps that they negotiated an exceptionally good deal with FedEx for international shipments. If there is something extra to resolve: Kenny is very quick and sometimes answers e-mails even during weekends. I wish, I could give Kenny more, than just five stars.
- George, 2023-02-21
... I used AmForward to forward a package from a small vendor who does not ship to Canada.I was promptly notified when my package arrived at AmForward's facility, and the package was shipped the next day.Despite choosing the cheapest shipping method (USPS), my package still arrived in a timely fashion (just under two weeks).I will definitely consider AmForward for any future cross-border shipping needs.
- Trixie, Canada, 2023-02-16
... We just wanted to send a note saying Thank You for providing exceptional service. We have used lots of forwarding services and you stand above them all. You are fast and efficient - you make no mistakes and packages always feel safe with you. With other companies, packages can take days or weeks before they are registered, forwarding takes long, and packages may get lost (stolen). With you, packages get registered the same day and forwarding is always blazing fast. We really appreciate everything you do for your customers. It doesn’t go unnoticed. Thank you.
- Kelvin, Canada, 2023-01-06
received by email
... Thank you again for the awesome service and super fast response, I'll be returning and recommending your services. You guys seriously rock.
- Joshua, Canada, 2023-01-04
received by email
... The company is very sufficient and Kenny is always so helpful, glad that I found this company.
- Katy, United States, 2022-12-20
... Just scheduled my first shipment, thank you, everything was super easy.
- Roya, United States, 2022-12-15
received by email
... The package was registered in the AmForward system on the same day that I got a notification from the seller that it was delivered. The parcel was shipped the next day. The whole delivery process went quickly and without any troubles.
- Barbara, Canada, 2022-12-10
... I chose AmForward as they seemed to have decent reviews. My Amazon.com order was processed into my AmForward mailbox, with a picture of the box/shipping label, the same day it arrived at their warehouse. I created an outgoing shipment, paid the shipping+processing fee, and my order was shipped the next day. Overall, an easy experience from sign-up to shipping-out.
- Joel, Canada, 2022-10-24
... Super easy. I am from Alberta, Canada and this was my first time using a forwarding service. AmForward did not disappoint. I definitely will not hesitate to use again!
- Britney, Canada, 2022-10-18
... Responsive, straightforward and reliable.
- Jonas, Mexico, 2022-09-30
... Had the pleasure of dealing with Kenny while setting up my shipments and returns. Stellar service my friend!!! Very helpful, detailed and prompt service. Keep up the good work, Thanks!!!
- Daniel, Canada, 2022-09-14
... I can’t believe how fast and seamlessly this works! The same day that amforward got my package they had a picture of it and had it ready to be sent to me, and it was mailed out the very next day! This is an awesome company If you’re Canadian and want to shop online with companies that won’t ship to Canada. There are quite a few other forwarding companies out there but this one is LEGIT!
- Lynsey, Canada, 2022-09-09
... The boxes have arrived already and I need to give you and your staff 5 STARS. Great job and thank you so much in simplifying and completing a difficult situation.
- Jim, Northern Mariana Islands, 2022-08-17
received by email
... Wow!! I am already truly amazed with this service. Thank you so much, I am beyond appreciative.
- Ashley, Canada, 2022-08-09
received by email
... Best shipping forwarder I've ever come across. They consistently provide quick and outstanding customer service to address my issues. I feel confident recommending them to my friends and family.
- Aaron, Canada, 2022-07-27
... Thank you so very much - I really appreciate your time, attention, and excellent service.
- Barb, Canada, 2022-07-27
received by email
... Appreciate your swift reply and look forward to using your service which came very highly recommended. Hope you are having a good day and week and thanks again for your help with my account setup Kind regards
- Ryan, United States, 2022-07-12
received by email
... Fast, convenient and reliable service, reasonable price as well!
- Siyuan, United States, 2022-06-18
... I just wanted to take a minute to say that I am very pleased with you guys service! The fees you charge are fair and there are multiple courrier I can choose from. Keep doing the good work!
- Frederic, Canada, 2022-06-06
received by email
... I have nothing but praise for this company. Not only were they extremely efficient, thorough and fast in handling my parcels, but they were exceptionally personable, friendly and responsive to all of my requests. I am very impressed with the quality of customer service provided by AmForward. Thank you so much, you guys are doing excellent job!
- Tamara, Canada, 2022-05-31
... Great service, they look after the customer well and answered all of my questions in a timely fashion. Thanks so much!
- Alex, Canada, 2022-05-25
... Personalized service like none other. They truly go above and beyond and find solutions for whatever you need. I am beyond grateful i found AM Forward. Dont waste your time with other freight forwarders. These guys got it figured out.
- Alex, Canada, 2022-04-08
... I have been using AmForward for the past 7 years to send me parcels from US to Rwanda and their services are top of the line. They are very responsive and keen to sort out any issue. Recently, a parcel was lost by a courier, and I was desperate. When I contacted them to step in and put in a claim, they closely followed up with the courier and after a month or so, I got the full refund for the lost item + shipping costs. On top of that, I like they support the Flat Rate shipping option, a cheaper option if you are not sending a large item.
- Baptiste, Rwanda, 2022-02-12
... I received my package yesterday and I have to say that I had a great experience with this company and 100% recommend it! They answered all my questions multiple times. Their website is very helpful - I could easily find costs of holding and forwarding packages. The forwarding process was easy and extremely fast. I’ll definitely use their service in the future. Thank you!
- Anya, 2022-01-27
... I have been a client for several years now and I never had any issues so far. So thank you for your professionalism and keep up the good work!
- Pascal, Switzerland, 2022-01-21
received by email
... Still the best. Fast, efficient, great value and everything "just works". I've used other reshippers before, but never again.
- Toby, France, 2022-01-14
... The item is now in my inbox and so far your services have been superb, thanks again for your help.
- Jacqueline, United Kingdom, 2022-01-14
received by email
... Been using Amforward for almost a decade. No problems and good pricing. Kenny is the man. Thanks guys.
- Anonymous, 2022-01-01
... Fast, friendly staff and very reliable affordable service!
- William, 2021-12-21
... I have used other services before but this is by FAR the best I have ever used. A very professional business who are very quick to answer queries and whose fees and rates are the best I have found.
- Glen, Australia, 2021-10-31
... AmForward is amazing. I've used them 4 times so far and the ship quickly and pass on their contracted Fedex and UPS rates to you. So even with the service fee, it's still reasonable. Their site is really easy to use making it a smooth process to work with them. The last time I used them was for an Ikea kitchen order- Ikea would not ship the last item needed for my kitchen reno to California, but they would ship to Portland. I needed to rush this and was able to get it shipped from AMForward the same day it was delivered by Ikea. A big, heavy 75lb package of kitchen cabinets and it cost under 200 to a.m. overnight it from AMforward to me- Total life saver and kept me from having to reschedule my kitchen reno.
- Jennifer, United States, 2021-10-06
... I've used this company for almost 3 years and I have never had issues. They are good with small and large parcels. I have used their address to even receive mail from US Immigration. Always received them. Sometimes they'll even scan important documents that you may need to read urgently. It deserves a 5.0. Regardless of the negative reviews,my honest experience has been excellent with them. Their communication is also very quick. I mean it's an honest company. I've never felt cheated when it comes to charges. I also think that before giving company a negative review, one should really try to work out the issue with them since their communication is really good. Although for some reason, there's always a person who finds negativity in everything. I mean even some of my favorite songs on YouTube have dislikes. I just don't get it. But my word!! This is a really excellent company
- Edward, 2021-09-24
... Great service. Had a package sent to AMforward after a very quick and easy sign up process. Communication was great and responsive, even though I had a lot of questions. Only thing a little unclear at first was there is a fee for each package received and a fee is charged to use credit card. A photo is taken of my package when it arrived and it was very easily shipped to me via an online account. Costs were transparent and quoted in advance. My package got to me just as expected via Fedex. I will use this service again and recommend it.
- Michael, United States, 2021-07-31
... Great service. They go above and beyond with quality, value, and responsiveness. Thanks Kenny and team!
- Austen, United States, 2021-07-02
... Thanks for running such a great service!
- Jarrett, United States, 2021-06-18
received by email
... Nothing but good things to say about Amforward.com. Have used them many times and each time response has been very quick, the packages have always been dropped off the same or next business day after my request! Shipping choices and rates are hard to beat! An issue with a vendor shipping the wrong item was aided and resolved by Kenny. Couldn’t be more pleased with my dealings with them! It is certainly worth your while to give them a try!
- Ivan, Canada, 2021-06-16
... Thank you so much for your help. You have always been outstanding when it comes to customer service! I have recommended many friends to use your site because of this. Please keep it up. Thank you again.
- Kian, United States, 2021-05-17
received by email
... I have been using Amforward for few years. I can say it is a very reliable company and they never miss any of my package and shipment.
- Marco, United States, 2021-04-18
... AmForward is totally solid. Within hours or minutes of getting a delivery notification from the shipping service, AmForward lets me know there's a parcel in my inbox. A few clicks later and it's on its way to me. Never a hassle, never a problem, just solid service. Every. Single. Time. And they're the nicest people in the business. Forget the others -- this is the forwarding service you've been looking for.
- Toby, France, 2021-04-01
... Having used many freight forwarders around the world, I cannot express how incredible our experiences with AmForward have been. They are efficient, transparent and honest with the way they operate. We have not encountered any shocks when it comes to paying and every shipment has been tightly consolidated, at no sacrifice to the safety of its contents. It is a delight to deal with their customer service, as you know you're going to get a top response every time.We would not consider going anywhere else, they have been a key reason behind our businesses strong growth. We look forward to continuing our journey with AmForward by our side.
- Louis, United Kingdom, 2021-03-18
... Just had an experience where the shipping company blundered in sending my package to the wrong country and thus leading to a long delay in that it was sent back to AM Forward. AM Forward went out of their way to look into the matter and assist in resolving my issue. They also initiated re-shipping of my package at their own expense. I have always had tremendous service from AM Forward in that they always speedily respond to any queries I have had. Truly a great company focused on customer service!!
- Ivan, South Africa, 2021-03-17
... Thank you so much for your consistently awesome customer service!!! All the best
- Kevin, United States, 2021-03-05
received by email
... That was fast!! Just to let you know that package arrived here early on Monday morning NZ Time. All's good, all intact, good packing job! Thanks for your guidance and assistance! Cheers!
- Joel, New Zealand, 2021-02-28
received by email
... Thanks so very much for your help. I so appreciate All your time and support !! Thank you!!!! Kindest regards
- Tawny, Australia, 2021-01-12
received by email
... This company is nice and real. I ordered the new iPhone and MacBook, pick-up process is exactly same as described in their website. Kenny was helpful that he replied my emails 8pm after hours at night. Overall, I hope OR never has sales tax so they can stay in business forever.
- Peter, United States, 2020-12-18
... Great service! These guys are professional, responsive and accommodating. Together with a very reasonable pricing, its a no brainer: would certainly recommend!
- Zoran, Slovenia, 2020-12-17
... Trustworthy. We are very happy with this service. We recently created a box with them and had 4 new iPhone 12s shipped there. Everything worked exactly as described in AmForward's policies and FAQs. We received an e-mailed notice from AmForward within one hour of when UPS delivered the packages to AmForward and AmForward shipped out our phones to another address within 1 business day of our shipping request. Everything was done "by the book" and we are very pleased.
- Gene, 2020-11-12
... You guys are the best! We actually have been recommending you to our families and friends.
- Camille, Guam, 2020-10-20
received by email
... Thanks so much well done. You guys are amazing. Thank you
- Matt, United Kingdom, 2020-10-15
received by email
... Thank you very much for following up this case and your support. A pleasure to do business with you. Regards
- Maximiliano, Argentina, 2020-10-10
received by email
... My shipment arrived without issue because you gave such great service.
- James, Northern Mariana Islands, 2020-08-21
received by email
... Thank you for your very good service! It was very helpful for me.
- Tjark, Germany, 2020-08-02
received by email
... Thank you so much for being an awesome shipping forwarding company, I recommend you to all my friends.
- Mohamed, United Arab Emirates, 2020-07-26
received by email
... I got the package safely today. Thank you so much for all the extra work you did. I really appreciate that!!! You are the best and the most reliable shipping company I have used. Thank you so much!!
- Vincent, United States, 2020-07-11
received by email
... Wow, awesome customer service!! Thank you for the kind & superfast update! All the best,
- Kevin, United States, 2020-06-25
received by email
... Thank you for your assistance, it was very helpful. I have completed the shipment now. Very satisfied with your service, thank you.
- Angel, Spain, 2020-06-16
received by email
... Great company! The staff were nice and the price for me to pick up a package there was really cheap.
- Modder, 2020-05-09
... Thanks for all your work. I'm a very happy customer.
- Eric, United States, 2020-03-23
received by email
... Thanks for help :) Very much appreciated and great customer service.
- Cameron, United Kingdom, 2020-03-09
received by email
... Kenny and his AmForward team are efficient and professional. This was my first time using their service and I will definitely be using them again soon.
- Aleem, United States, 2020-03-03
... Thank you so much! You guys are so thorough!
- Vijay, United States, 2020-02-27
received by email
... This is a really pleasant company to deal with! I've used both their forwarding service and actually picked up from their warehouse in person and both experiences have been great. Very simple and easy-to-use business model.
- Mick, United States, 2020-01-10
... As 2019 comes to an end we have had 42 months of Amforward mail service. Never a worry or delay..superior service. Always accurate, the mail is always quickly dispatched and all the delivery company choices and estimate of cost is a very big plus. We highly recommend this service in Portland, Oregon. Looking forward to another year of excellent service. Happy New Year!! Mary and Frank
- Mary, United States, 2019-12-29
... What a great service. I appreciate always your help and time.
- John, Italy, 2019-12-19
received by email
... Today, I picked my items. I was happy to see my item safety. And I appreciate that person who is working at Amforward. He is kind and friendly and gentle.
- SJ, United States, 2019-12-18
... Great service! Thanks so much!
- Xiujin, United States, 2019-12-02
received by email
... Thanks for the great service as always!
- Brandon, United States, 2019-10-21
received by email
... You guy do a great job and I appreciate the service your company provides.
- Victor, United States, 2019-10-14
received by email
... The BESTEST and most responsible shipping company I have used. I always get my packages safely and timely. they always double tape all the packages to make sure items are safely packed. they are always willing to help!! A+++++++
- Vincent, United States, 2019-10-02
... Just a very quick note to say 'thank you' -- this service is absolutely amazing. I've no idea what I'd do without it. Thank you!!
- Toby, France, 2019-07-17
received by email
... Just wanted to say how happy I am to have discovered AmForward freight forwarding service. I have just received my parcel in Australia and the whole process has been effortless and smooth and super quick. I will be using your services again for my next order. Thanks again!
- Amata, Australia, 2019-04-01
received by email
... Thank you. Appreciate your prompt and excellent service.
- Pedro, United States, 2019-02-06
received by email
... Am Forward service from Portland,Oregon is wonderful. Our mail is very safely stored until we create a shipment. As full time RVers we rely on timely and correct mail forwarding. During the last nearly 2 years that we have had this address there has never been any problems. All our shipments have been quickly processed. Kenny and the team are super! We highly recommend this office for all your forwarding needs. And they remember me and have my items ready if I designate a shipment for pickup at the warehouse. I feel so special. Looking forward to another year of doing business with them. Mary and Frank. Portland, Oregon
- Mary, United States, 2018-12-31
... You really go above and beyond 'the call of duty'! Fabulous service, just what I've come to expect from you.
- Gordon, Canada, 2018-11-21
received by email
... Have been using Amforward for over a year now. Everything has been super smooth. Packages are usually checked in the same day. I have had packages consolidated by Amforward, or just regular re-directing packages. Everything has been super smooth.
- John, United States, 2018-10-26
... Thank you so much, I really appreciate your great service
- Esam, United States, 2018-09-24
received by email
... I work with Amforward for over a year their service is always excellent, Kenny is nice friendly and efficent. Can only suggest everyone these people are awesome. Packages get scanned in in a few hours and leave the same day or next day. Wonderful.
- Patrick, United States, 2018-08-02
... For the past 15 months I have been using Amforward to ship my goods to me from the USA, and during that time the service has been first class and professional. On the rare occasion I have needed to contact them for assistance on matters relating to my packages, (none that were in any way to do with Amforward) they have gone out of their way to accomodate my requirements and in an extremely expeditious and comprehensive manner. I can't think of any way in which the service could be bettered, and I will continue to employ their services going forward.
- Dudley, United Kingdom, 2018-07-28
... Always a pleasure to work with AmForward!
- Kurt, Micronesia, 2018-07-24
received by email
... Many thanks for your kind assistance; it is really appreciated!
- Ivan, South Africa, 2018-07-21
received by email
... Hi Good People You are awesome! Thx for your help dividing my package into 2 different shipments. Cheers, Thx Again
- Frank, Canada, 2018-06-12
received by email
... I can't thank you enough for this service. You guys have fair prices!
- Joao, Portugal, 2018-06-05
received by email
... Excellent customer service!
- Kenneth, United States, 2018-05-03
received by email
... I do not usually write reviews but I have been using AmForward for over two years now and they have never let me down. I move from country to country on a regular basis and ever package has arrive at its destination wherever I happened to be.
- Wolfram, France, 2018-04-27
... Thank you! I'm just stunned by the high level of customer service. You guys are great.
- Larry, United States, 2018-04-03
received by email
... You guys rock!
- Clifford, United States, 2018-04-02
received by email
... I have been using AmForwad for a while now. Their services are superb. They really care about their customers. They run a big operation wthin a very small team with incredible efficiency and success. They have never disappointed me.
- Nedim, United States, 2018-03-29
... Thanks again for your great support and I hope to be doing more shipments
- Steve, Canada, 2018-03-09
received by email
... Brilliant! A website that actually works, customer service that's actually helpful, and shipping all fast, simple and super efficient. Amforward, where have you been all my life?!
- Toby, France, 2018-03-09
... Thank you for the excellent service. Very well appreciated.
- Ronald, Cyprus, 2018-03-06
received by email
... You guys are the best.
- Samir, United States, 2018-02-15
received by email
... I must say, I'm impressed by your knowledge and ability to clearly communicate the options available for the shipping of my consolidations by your company, Hats off to you, and Regards,
- Gordon, Canada, 2017-12-22
received by email
... Thanks for all the support you have provided, you have been very helpful, this is the type of customer service that i was looking for.
- Nader, Egypt, 2017-12-21
received by email
... I must say AMFORWARD support is so good, second to none.
- Jim, Northern Mariana Islands, 2017-11-13
received by email
... Amforward has an easy-to-use and well designed website. You can select UPS, FedEx, DHL, or USPS as shipper. It does not charge you for the shipping box. Mail consolidation is $2.25 per box if you use the premium service which cost $179 per year. With this level of service, your boxes can be stored for up to 90 days without charge. You can also try it on per-use basis, though consolidation price is higher. It is a very efficient operation. 9-30-2017
- Edward, Taiwan, 2017-09-29
... Thanks for the awesome service! :)
- Yi-ming, Australia, 2017-09-21
received by email
... Thanks for you efficient support.
- Marcelo, Ecuador, 2017-08-23
received by email
... Thanks for the superior customer service you have provided day and night
- Par, Canada, 2017-08-14
received by email
... I just tried AmForward for the first time this week. I am very happy with the level of service they had to offer. They received my package Monday morning, processed it, I then selected a shipping service + insurance, shipped out the very same day, and I received it on Tuesday! I will be a returning customer for sure, thanks to everyone at AmForward!
- Oliver, United States, 2017-08-02
... Thank you for your prompt service. You guys are great.
- Joe, Canada, 2017-07-06
received by email
... AmForward staff rocks. They went above and beyond to get my shipment out on a very tight deadline.
- Umberto, United States, 2017-06-22
... Just noticed that the package was dropped off at FedEx yesterday. Thanks so much for making this work, you guys rock!
- Umberto, United States, 2017-06-21
received by email
... I started using AMForward several months ago after Shipito started to become incredibly unreliable. I am so glad I made the switch! Package processing is fast and efficient, and their website's interface is very easy to use. On the rare occasion I've needed assistance (to have an urgent parcel rushed even faster through processing) Kenny, the customer service rep has been so helpful and communicative. I would definitely recommend this company and their services!
- Karen, Canada, 2017-06-15
... Just received my first package and am very pleased, thank you!
- Carl, Mexico, 2017-06-03
received by email
... Courteous and informative staff who offer prompt replies. Good shipping rates to Japan. Flexible payment options. Most importantly, a reliable and trustworthy package forwarder. Very satisfied.
- James, Japan, 2017-05-25
... Always a great experience, impeccable service, no sales tax. Highly recommended.
- Rebecca, Japan, 2017-04-21
... I have used AmForward with nothing but the best experience I could ask for. Processing times, prices and shipping were as described on the website. The service has always been very professional, responsive and courteous. I would definitely use AmForward again in the future.
- Attila, United States, 2017-04-18
... will gladly stay using AmForward for years to come as I think you guys are great.
- Joaquin, Puerto Rico, 2017-04-17
received by email
... This is the second time that I am using your service. I find your system excellent in that it can handle all the details in a very efficient manner. I should have used your services earlier. Thanks.
- Edward, Taiwan, 2017-03-09
received by email
... At first, the principle of AmForward sounds too good to be true - you avoid the tax from purchasing some quite expensive items. After browsed the website and read the Q&A carefully, I am quite certain that this company should be the one to go for it. It turns out that I was correct! The service was very fast, and reliable. I received email with photos of my package just a few minutes after I was notified by the Fedex that my package was delivered. Then, my package was re-shipped after two hours of my re-shipping request. I got the package as promised by the shipper, safe and sound. The whole process was quite simple, and straightforward. I already recommended AmForward to bunch of friends and colleagues. I am sure that they will enjoy the services as I do.
- Boxuan, Singapore, 2017-03-03
... I received my package today, very smoothly. At first I doubt the feasibility because it sounds too good to be true. Then from the design and workflow of your website to the real services received I can say that it was one of the best experiences that I have. Thanks for the efficient work. I have highly recommended to a bunch of my friends and colleagues.
- Tao, United States, 2017-03-01
received by email
... I have just received my first parcel through you.The whole procedure and transaction though you has been flawless. The option you chose to reduce my packaging and cost was a good one and the received parcel is still more than adequately protected, saved me money and was very tidy. I certainly seem to have made the right decision with Amforward All the best
- Joey, New Zealand, 2017-02-23
received by email
... thank you again for your hard work
- Sho, Japan, 2017-02-16
received by email
... I have submitted the overnight request for my package. You guys are the best, thank you
- Kelly, United States, 2017-01-12
received by email
... Thank you so much! You're awesome!
- Zachary, United States, 2016-12-19
received by email
... You guys are great. Look forward to using you guys more!
- Harry, Canada, 2016-12-09
received by email
... Thank you for your support and help. Your help has exceeded my expectations, and I will not hesitate to use AmForward again.
- Arthur, Thailand, 2016-11-24
received by email
... Thank you for great service.
- Sebastien, France, 2016-11-18
received by email
... I just received my parcel and it was perfectly packed. Just want to say thank you for this great job !!!!!
- Andi, Germany, 2016-11-10
received by email
... my sincere thanks for all your help and advice this week. Take care and all the best.
- Balraj, United Kingdom, 2016-10-30
received by email
... Thank you so much for the great service. Since almost 2 years now, you provide an excellent service and I am a very satisfied customer.
- Hendrik, Germany, 2016-09-28
received by email
... Thanks so much for always going the extra mile
- Ari, South Africa, 2016-09-11
received by email
... I must say that I am very pleased with your excellent service!
- Marianne, Sweden, 2016-07-22
received by email
... Thanks for all your effort, you have gone far and beyond my expectations... Much appreciated.
- Daniel, Australia, 2016-07-14
received by email
... I recived the package. Thank you very much for your service, I am very satisfied.
- Doriano, Albania, 2016-07-14
received by email
... all my shipments have arrived in great condition, professionally packed and taken care of. Thank you!
- George, United States, 2016-07-07
received by email
... I received my package in perfect condition, fast and without problems. I am very happy with your service, I will certainly use it again in the future. Thank you very much for the great work!
- Ziortza, Spain, 2016-05-21
received by email
... You are the best! Thank you!
- John, Chile, 2016-05-11
received by email
... I enjoy using your services.
- Angel, Canada, 2016-05-04
received by email
... We ship a lot to international customers and often get asked about services like yours. After my interaction with you today, we will never recommend any other service than yours. We will encourage any of our customers to use AmForward. It was refreshing to deal with you today.
- Greg, United States, 2016-04-04
received by email
... Thank you for providing great service. Happy Friday and have a nice weekend!
- Theresia, United States, 2016-03-18
received by email
... Thank you very much for your very efficient service.
- Madalitso, Malawi, 2016-03-17
received by email
... The following words are to express my high degree of satisfaction using Amforward. Everything goes smooth and great with them. They are honest, trustworthy and professional. I wish I had met them earlier.
- Cristobal, Spain, 2016-02-29
... You guys always have the best referral from me to anybody who will listen.
- Petr, United States, 2016-02-24
received by email
... Your customer service is excellent. Really happy already with this company.
- William, United States, 2016-02-22
received by email
... thanks again for quick response and great service!
- Craig, United Kingdom, 2016-02-12
received by email
... Thank you very much for your excellent service.
- Rosa, Argentina, 2016-01-21
received by email
... Thank you for the professional, prompt service.
- Jim, United States, 2016-01-19
received by email
... Thank you very much for your great service! Have a Happy New Year!
- Jonathan, Israel, 2015-12-31
received by email
... Been using AmForward for 3 years, switched from Shipito. Everything is smooth so far. Pricing is reasonable, web interface friendly. Takes 24kg package 10 days to get to Russia. Like the customer service, responsive and professional. Once a package didnt track, AmForward went out of their way to find it, even called USPS and filed a claim for me because it was too expensive to call from Russia. Great customer experience all around.
- Alexander, Russia, 2015-12-11
... Thank you for your efficiency and kindness
- Diana, Argentina, 2015-11-11
received by email
... I just wanted to take a minute to thank you for your outstanding service. The recent shipment just arrived today and I am a very satisfied customer of yours.
- Hendrik, Germany, 2015-10-21
received by email
... I received my shipment promptly and in great condition. Thank you all.
- Charalampos, Greece, 2015-10-14
received by email
... Thanks, you are the best :-) Thank you so much!
- Markus, France, 2015-10-09
received by email
... I really appreciate the help and service you guys provided ... I will be happy to provide a positive recommendation if you ask me to do so.
- Prashant, United States, 2015-10-06
received by email
... Hello nice people at AmForward, After almost 3 years using AmForward for receiving goods, mostly from the USA, but also from England, Japan and Australia, and after dozens of shipments to my country, I would like to thank you all for affordable, precise, quick and courteous services. Not a single problem to date! Best wishes to all,
- Ricardo, Brazil, 2015-09-11
received by email
... I am very grateful for your help. Soon there will be 3 years as I work with you.
- Sergei, Russia, 2015-08-12
received by email
... Hello friends. I would like to thank you guys for servicing me the past two years. Your service is second to none
- Gabe, Israel, 2015-08-10
received by email
... I want to tell you that I feel really happy and satisfied with your services. I will continue using them for long.
- Cristobal, Spain, 2015-07-23
received by email
... Thanks for your great service thus far.
- Chiho, Japan, 2015-07-14
received by email
... Great Service!! Thank you :-)
- Evangelos, Greece, 2015-07-13
received by email
... Thank you very much for your work.
- Martin, Czech Republic, 2015-06-10
received by email
... You complete everything with your great service. I look forward to a long and profitable relationship! All the best
- John, Chile, 2015-05-21
received by email
... Thanks for the excellent follow up... Once again thanks for the great service. All the best
- Justin, United Kingdom, 2015-05-20
received by email
... Just want to say thank you for your assistance. Much appreciated!! Have a lovely day.
- Ruan, South Africa, 2015-05-19
received by email
... Many thanks for your excellent service so far.
- Nora, Ireland, 2015-02-04
received by email
... Thank you very much for helping me receive this item.. I'm very grateful.
- Chris, Australia, 2015-01-08
received by email
... Package was received yesterday. Thank you for turning it around so quickly. Have a nice weekend.
- Theresia, United States, 2014-11-22
received by email
... Received my package today, all the way to South Africa. Just want to thank you guys for the excellent service. Will definitely use you guys again. Thank you.
- Ruan, South Africa, 2014-08-05
received by email
... I LOVE using your service. Thank you so much for your time and consideration.
- David, United States, 2014-07-28
received by email
... Just wanted to say thanks, first order came today. Great service. Regards.
- Justin, United Kingdom, 2014-07-09
received by email
... I love how automated your system is.
- Andrew, Barbados, 2014-07-01
received by email
... Many thanks for your excellent service.
- Ali, Oman, 2014-03-20
received by email
... Your help has been awesome. Best regards.
- Alfredo, Ecuador, 2014-03-11
received by email
... I really appreciate all you do for your customers! You are the best!!
- Gonzalo, Argentina, 2014-03-04
received by email
... I've got to say how refreshing it is to get a personal reply. I'm a long-standing customer of one of your competitors. When I ask a question, all too often, I get an infuriating standard reply. The feeling that you are connecting with a person rather than a robot when you have an issue is invaluable. Also your verification process was very quick, easy and efficient, in stark contrast to what I have experienced previously. Thanks
- Steve, United Kingdom, 2013-11-07
received by email
... I would like to thank for the perfect packing on my last shipment. Compliment to the "packing artist" :)
- Liliane, Switzerland, 2013-09-16
received by email
... Thank you so much for your prompt and very clear answer to my query. I'm impressed.
- Irene, Argentina, 2013-07-30
received by email
... Hi there, thank you very much. Always good support.
- Michael, Germany, 2013-07-25
received by email
... Exellent service as always. Thank you very much!
- Gonzalo, Argentina, 2013-06-13
received by email
... Thank you very much! Please accept my heartfelt thanks for your prompt response and efficient service! You are very considerate to provide extra and clear information! I'm impressed for your high standard of service!
- Yat Ying, Hong Kong, 2013-06-07
received by email
... Thank you for being so attentive and respectful to my needs and pro-active. Have a nice day, kindest regards from Moscow
- Yulia, Russia, 2013-06-05
received by email
... I would just like to let you know what a great service AmForward provides. Professional and quickly expedited. Web site is clear, easy to navigate and intuitive. Everything works as it should. I will definitely be using your services again. Many thanks
- Colin, Denmark, 2013-06-03
received by email
... Thank you for let me know that everything is ok now, you have a great customer service.
- Arturo, Mexico, 2013-05-31
received by email
... I'm happy with your excelent job. Thanks!
- Diego, Brazil, 2013-05-21
received by email
... Thank you very much for your assistance to claim for me. Really appreciate your effort and enjoy using your service. Best regards,
- Arnold, Hong Kong, 2013-05-16
received by email
... Really I am very happy with my first experience with your company. For sure I will be using your company for my shipments from the USA. With your services, from the begining to the end of the shipment process, there is nothing to complain for. Thanks a lot.
- Simon, Democratic Republic of the Congo, 2013-05-15
received by email
... Just checked the tracking number of my latest forwarded package and its out for delivery. You guys are the best company I've ever dealt with. Totally helped me and my business with all the constant moving around we do.
- Anthony, United States, 2013-05-13
received by email
... I enjoy using AmForward service, your website is super easy to use
- Binh, United States, 2013-04-27
received by email
... Thanks for your great support.
- Michael, Germany, 2013-04-13
received by email
... Greetings! I must say I am really enjoying your service.
- Emmett, Taiwan, 2013-04-02
received by email
... Thank you very much for the photos! Thank you very much for being my "distant eyes"! Now I'm sure that all the shoes are the right size & color! Thank you for your efforts! - this is so much helpful! Kindest regards from Moscow.
- Yulia, Russia, 2013-04-02
received by email
... Thanks for getting in touch. I know shipping packages by First-Class International Mail Service may be quite risky, but it is the only way for me to receive them without paying any customs fee. Ive been receiving stuff from the US since two years and never had any lost item. Hope to continue this way. Thanks for your advice and I want to take the time to congratulate you for the efficient service you offer every day.
- Gonzalo, Argentina, 2013-03-29
received by email
... Thanks a lot, you guys are the best. So easy for me to get stuffs now in the US that don't have options to deliver internationally. Was so scared but i have received my 1st shipment and everything was on time. Looking forward to more shipments with you guys. Thanks a lot.
- Siya, Ukraine, 2013-03-27
received by email
... Thank you so much! The goods are on its way now. This is my first shipment, and was a little worried at first. I can breath a little easier now. Will definitely use again.
- Ly, Australia, 2013-03-04
received by email
... Got the item, today. Thanks, great job, and kudos to you. I'll be sure to use your service again in the future. Sincerest regards
- Roy, United States, 2013-02-18
received by email
... According to your advice, I talked with the seller and found out that they did not include this item in the package, because it no longer available. Thanks for the quick response, I liked your customer service.
- Julia, Russia, 2013-02-16
received by email
... I just transfered money and paid. Please ship it as soon as possible. Thank you! You are great as always!
- Dragana, Bosnia and Herzegovina, 2013-02-07
received by email
... Thank you! Pleasure to work with you!
- Aleksandr, Russia, 2013-01-24
received by email
... I got it today! Everything is OK. Very satisfied. Thank you, Regards
- Rafael, Bulgaria, 2013-01-14
received by email
... Thank you sooo much for your help and I really appreciate the service you provided. My parcel is well received as well as the refund
- Caroline, Hong Kong, 2013-01-07
received by email
... Thank you so much for patiently answering my questions. You're really helpful!
- Hui Min, Hong Kong, 2012-12-27
received by email
... Thank you, Merry Christmas! you're the best company in America! Congratulations! We will continue to work =)
- Alex, Russia, 2012-12-26
received by email
... Thanks so much for looking into the envelope for the card. Really appreciated. Everything just perfect.
- Liliane, Switzerland, 2012-12-20
received by email
... Thank you one more time. You are great. Far better than my previous forwarding company.
- Dragana, Bosnia and Herzegovina, 2012-11-30
received by email
... Thanks so much for the excellent service at AmForward. Love it!
- Liliane, Switzerland, 2012-11-19
received by email
... I m surprised. Really Thank You. Fantastic service. Thank you really!
- Diego, Brazil, 2012-11-06
received by email
... Thank you very much for your help. I am looking forward to your company's services.
- Michal, Slovakia, 2012-11-06
received by email

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